AWS Doorstep pick-up service policies

Our Valet Trash Service policies have been made in collaboration with your Property Management Group, Homeowner's Association (HOA), or Management Company as applicable. Your agreement to follow these policies is necessary to participate in the Accelerated Waste Solutions Doorstep Trash and Recycling pickup service. Our policies (other than privacy policy) are subject to change. You will be alerted if any policy change affects your service from Accelerated Waste Solutions.

  • Timing is important! Depending on your particular pickup schedule, place sealed bagged trash by your front door before 7:30 p.m. To eliminate safety hazards and neighbor complaints, do not leave your bag(s) out overnight. Your trash porter will collect your garbage as early as possible and always before the end of your scheduled pickup. Please bring you cans back inside to avoid Property management fines.
  • BAGGED TRASH ONLY! All Trash Must Be Bagged in Standard Kitchen Bags. Please DOUBLE BAG PET LITTER/WASTE! Please remember that Accelerated Waste Solutions cannot pick up any bag larger than 20-gallon size.
  • Payment Terms: Payment is due monthly in advance of service. Auto-pay enables automatic payments every month to be made from your credit card or checking account. We proudly accept Visa, Master Card, American Express, and Discover Cards. We also accept e-checks made payable to Accelerated Waste Solutions. Customers will be charged $35 for any checks returned due to insufficient funds.
  • Extra bags of trash: We know it happens! Occasionally, residents will have that one extra bag of trash which we will gladly pickup for you. If a resident knows they're going to have more than a few extra bags due to a special occasion, i.e.: moving in/out, party, spring cleaning then please simply e-mail ValetPickUp@AcceleratedWaste.com and we will see to it that pick-up happens. Should you have large or odd shaped items we will arrange Bulk Item pricing.
  • Bulk Item/Special Occasion Services: Just call us 24 hours ahead of time or fill out a form to schedule a Bulk Item pickup. This service is designed for move-in or move-out days, spring-cleaning, parties, big game days, etc. We'll schedule a pick up for your community we can pick up large/ odd-shaped items such as sofas, mattresses, chairs, shelving, etc. Special dump and transportation fees may apply, depending on agreements your community has with waste haulers. You do not need to be in one our service plans to use Bulk Items service. Please email Dispatch@AcceleratedWaste.com to contact us right now to schedule your service today!
  • Bagging Recyclables: Paper products should be bagged or Binned separately from commingled recyclables. Paper products accepted vary by waste collection vendor, but typically include cardboard (flattened and folded), newspapers, magazines, office paper, envelopes, file folders, and phone books. Commingled recyclables include aluminum cans, metal cans, plastic beverage containers, and glass bottles (green, brown and clear.)
  • Prohibited Items: Accelerated Waste Solutions does not accept flammable or poisonous substance for disposal in dumpsters. You may not bag as trash for pickup any dangerous, flammable, or toxic items. (Please go to our Junk Removal page for safe disposal instructions. Prohibited items include but are not limited to, Latex paint, Flammable liquids (paints, solvents, gas), Used oil and oil filters, Automotive batteries, rechargeable batteries, Propane tanks, Electronics, (computers, TVs), Aerosol cans, Antifreeze, Fluorescent lamps, fire extinguishers, Pesticides and other poisons.

Privacy Policy

The staff of Accelerated Waste Solutions, LLC will keep your information private. We promise that your privacy will never be jeopardized whenever you use our site. Accelerated Waste Solutions, LLC will never share, sell, or rent any of the information we receive about you, unless we have your explicit, written consent.

Personal information such as your name, address, e-mail, phone numbers, and credit card details are utilized by Accelerated Waste Solutions, LLC strictly for the purpose of fulfilling your order(s).

We never share this information with outside parties except if it is necessary to complete that order. An example of this would be our debit / credit card payment processor, online Payment thru Gateway Merchant Banking. The only exception to this Privacy Policy is if the personal information we have collected about a customer is subpoenaed by a law enforcement agency.

Address Information

Our site uses an order form for you to request information, products, and services. We collect your contact information, including, but not limited to, addresses, e-mail addresses, phone numbers, and financial information. Collected information is used for the benefit of Accelerated Waste Solutions to send information to customers about orders, about our company and to send promotional material. This information is also used for billing and to contact you when necessary.

Security Policy - How Secure is Information About Me?

We work to protect the security of your information. This Web site takes every precaution to protect our users' information.

When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times, this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.

If you have any questions about security at our Web site, send an e-mail to webmaster@acceleratedwaste.com

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Web site.

SEND US YOUR SUGGESTIONS

Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong customer of Accelerated Waste Solutions. Let us know if you move to another property we serve and we will transfer your account.

Please e-mail us at suggestions@acceleratedwaste.com

Questions About Our Privacy Policy

Please contact us or call us at 866-698-2874, if you have questions about our Privacy Policy. We love to hear from our customers and value your opinion!

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